In the digital world, engaging and interactive websites are essential for brands to capture the attention of their target audience and keep them coming back for more. As a Shopify brand, you have the opportunity to create a website that stands out and delivers an exceptional user experience. In this blog post, we'll explore five powerful ways to increase interactivity on your Shopify website, from incorporating interactive elements to leveraging user-generated content, and provide relevant examples to inspire you to take your website interactivity to the next level.

5 Ways To Increase Engagement On Your Shopify Website

1. Implement Interactive Elements:

  1. Interactive elements are a fantastic way to capture users' attention and encourage them to engage with your website. Examples of interactive elements you can incorporate on your Shopify website include:

a. Interactive Product Images: Allow users to zoom in, rotate, or customize product images, giving them a closer look at your products and enhancing their online shopping experience.

Example:, a furniture brand, allows users to zoom in and rotate product images to get a better view of their products.

b. Interactive Quizzes and Surveys: Create interactive quizzes or surveys to engage users and collect valuable data that can help you understand their preferences and needs.

Example: Glossier, a beauty brand, has a "Skin Quiz" on their website that helps users find products tailored to their skin type and concerns.

c. Interactive Videos: Use videos to tell your brand's story, showcase your products, or provide educational content. Incorporate interactive elements like clickable hotspots or quizzes within your videos to keep users engaged.

Example: Beardbrand, a grooming brand, uses interactive videos on their website to educate users about beard grooming and provide product recommendations.

2. Leverage User-Generated Content:

  1. User-generated content (UGC) is a powerful way to increase interactivity on your website and build a sense of community around your brand. UGC includes customer reviews, testimonials, social media posts, and other content created by your customers. Here are some ways to leverage UGC on your Shopify website:

a. Customer Reviews and Testimonials: Display customer reviews and testimonials on your product pages to provide social proof and encourage other users to engage with your products.

Example: Allbirds, a sustainable footwear brand, includes customer reviews on their product pages to showcase the positive experiences of their customers.

b. Social Media Feeds: Embed social media feeds from platforms like Instagram, Twitter, or Facebook on your website to showcase user-generated content related to your brand.

Example: MVMT, a watch and accessories brand, features an Instagram feed on their website that displays user-generated content featuring their products.

c. User-Generated Contests and Campaigns: Encourage users to create content related to your brand through contests, challenges, or campaigns, and showcase the best submissions on your website.

Example: Coca-Cola's "Share a Coke" campaign encouraged users to share photos of themselves with personalized Coke bottles and featured the user-generated content on their website.

3. Foster Social Engagement:

  1. Social media is a powerful tool for increasing interactivity and engagement on your website. Here are some ways to foster social engagement on your Shopify website:

a. Social Sharing Buttons: Include social sharing buttons on your product pages, blog posts, or other relevant content to make it easy for users to share your content on their social media profiles.

Example: Lush, a cosmetics brand, includes social sharing buttons on their product pages, allowing users to share products they like on their social media profiles.

b. Social Media Integrations: Incorporate social media feeds, widgets, or buttons on your website to showcase your social media presence and encourage users to engage with your brand on social media.

Example: Gymshark, a fitness apparel brand, includes social media integr

ations on their website, showcasing their Instagram feed and encouraging users to follow them on social media.

c. User-Generated Hashtags: Create branded hashtags and encourage users to use them when sharing content related to your brand on social media. Display the user-generated content with your branded hashtags on your website to encourage social engagement.

Example: Airbnb, a vacation rental platform, uses the hashtag #Airbnb on social media and displays user-generated content with this hashtag on their website.

4. Incorporate Interactive Chatbots:

  1. Chatbots are a fantastic way to add interactivity to your website and provide personalized assistance to users. You can use chatbots to answer frequently asked questions, provide product recommendations, or assist with the checkout process. Here are some examples of how you can incorporate chatbots on your Shopify website:

a. Customer Support Chatbots: Use chatbots to provide quick and helpful responses to customer inquiries and support requests.

Example: Sephora, a beauty retailer, has a chatbot on their website that assists users with finding products, booking appointments, and providing beauty tips.

b. Product Recommendation Chatbots: Create chatbots that ask users questions about their preferences and provide personalized product recommendations based on their responses.

Example: LEGO, a toy brand, has a chatbot on their website that asks users about their interests and recommends LEGO sets based on their answers.

c. Checkout Assistance Chatbots: Use chatbots to guide users through the checkout process, answer questions about shipping or payment options, and reduce cart abandonment rates.

Example: Domino's, a pizza delivery chain, has a chatbot on their website that helps users place orders, track deliveries, and answer FAQs about their menu.

5. Gamify the Experience:

  1. Gamification is an effective way to increase engagement on your website by making the user experience fun and interactive. Here are some examples of how you can incorporate gamification on your Shopify website:

a. Interactive Quizzes and Polls: Create quizzes or polls related to your products or brand and provide incentives such as discounts or freebies for users who participate.

Example: TOMS, a shoe and accessories brand, has a "Style Quiz" on their website that helps users find products that match their style preferences.

b. Rewards and Loyalty Programs: Implement a rewards or loyalty program that encourages users to engage with your website, make purchases, and earn points or rewards for their actions.

Example: Starbucks, a coffeehouse chain, has a rewards program that allows users to earn stars for their purchases and redeem them for free drinks or discounts.

c. Interactive Product Customization: Allow users to customize products, such as choosing colors, patterns, or engraving, to create a personalized experience and increase engagement.

Example: Nike, a sports apparel brand, allows users to customize shoes by choosing colors, materials, and designs to create their unique pair of sneakers.


Interactivity is a key element in creating a website that captivates users, encourages engagement, and drives conversions. As a Shopify brand, you have numerous opportunities to increase interactivity on your website, from incorporating interactive elements, leveraging user-generated content, fostering social engagement, incorporating chatbots, and gamifying the experience. By implementing these strategies with relevant examples, you can elevate your Shopify website and create an exceptional user experience that keeps users coming back for more. So, go ahead and take your website interactivity to the next level, and watch your engagement soar!

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